Privacy Policy

• Name, email, phone, delivery address (when you place an order or create an account).
• Payment information (processed securely by Stripe — we never store card details).
• Order history and browsing behaviour on our site.
• Communications you send us.

• Processing and fulfilling your orders.
• Sending order confirmation and shipping updates.
• Responding to your enquiries.
• Sending marketing emails (only with your consent).
• Improving our website and services.

Your data is stored securely using industry-standard encryption. Payment information is handled entirely by Stripe and is never stored on our servers. We take reasonable steps to protect your personal information from unauthorised access.

We do not sell your personal information. We share data only with:

• Shipping carriers (name and address for delivery).
• Stripe (payment processing).
• Resend (email delivery).

We do not share your data with any other third parties for marketing purposes.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and data.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at team@velour-perfume.com.

We use essential cookies to keep you logged in and remember your cart. We may use analytics cookies to understand how people use our site. You can disable cookies in your browser settings.

For privacy enquiries: team@velour-perfume.com.

Velour Perfumes, Perth, Western Australia.